Menulog will cease trading in Australia on November 26, 2025, marking the end of a platform founded in Sydney in 2006 and now owned by Just Eat Takeaway.com, with Uber Eats and DoorDash remaining as the main rivals in the Australian market.

The shutdown comes amid a growing Australian delivery sector, where more than 8 million Australians used food-delivery services in 2024, and market analysts project continued growth in the low double digits annually.

About 120 employees will lose their jobs, and the company will provide redundancy packages above legal requirements along with outplacement support, while eligible couriers will receive a four-week voluntary payment.

The Transport Workers Union decries the exit as a blow to gig economy workers, arguing for stronger protections such as fair pay, sick leave, and superannuation, and urging platforms to adopt higher standards.

Union leaders say the closure underscores the lack of robust gig-work laws and calls on platforms like DoorDash, Uber Eats, Hungry Panda, and Easi to raise employment standards promptly.

Just Eat Takeaway.com and Menulog cite challenging market conditions as the reason for the closure, without providing detailed specifics.

Menulog’s managing director emphasized the decision was not taken lightly and focused on prioritizing support for customers, couriers, and partners during the wind-down.

Customers are advised to use remaining credits or vouchers, with a two-week window to redeem them; a four-week voluntary payment is available to eligible couriers.

The shutdown will prevent new orders from being placed after the cut-off date, but outstanding credits and vouchers will be honored for a limited transition period.

Just Eat Takeaway.com frames the move as a strategic decision to focus investments in other markets and improve experiences for customers, partners, and couriers.

Industry observers say the exit reflects a broader strategy to accelerate growth elsewhere and amid intense competition from larger incumbents with substantial resources.

Industry groups note that recent policy efforts aim to level the playing field for gig workers, urging platforms to adopt stronger standards promptly.