A major push is underway to expand the Digital Fairness Act to curb ticket resale abuse, arguing that current Digital Services Act rules don’t sufficiently address scalping and fraudulent practices on platforms.

The effort cites platforms like Viagogo, StubHub International, Gigsberg, and Ticombo as problematic and calls for stronger consumer protections against unfair online practices.

Industry advocates are seeking a Europe-wide approach with easily enforceable takedown rules to protect consumers and support cross-border cultural and sports events.

FEAT reports show ongoing listings for illicit tickets despite the Digital Services Act, with regulators slow to respond and takedown action rare.

A broad coalition of over 130 European live events stakeholders, including top artists, large festivals, agencies, venues, and orchestras, signed an open letter urging EU action against unauthorized resale.

Festival organizers and cultural institutions across Europe are backing the campaign, withYOUROPE and major events like Montreux Jazz Festival, Sziget, Sunny Hill, and The Big Day Out lending support.

Signatories also include managers and agents of major acts such as Ed Sheeran, Nick Cave, and Radiohead, along with industry bodies like YOUROPE and the Sports Rights Owners Coalition.

FEAT estimates roughly €2.5 billion in annual ticket scalping across Europe due to unauthorized platforms, noting fake or duplicated tickets and fans being turned away after travel and accommodation expenses.

The EU is conducting an impact assessment on the Digital Fairness Act, with supporters arguing cross-border resale will grow as music tourism rises, necessitating a Europe-wide solution.

Industry voices emphasize enforcement, consumer protection, and fairness to prevent fan exploitation and preserve revenue for creators and venues.

Victims and industry figures, including Claire Turnham of Victim of Viagogo, stress the need for fairness and safety in the face of industrial-scale resale operations.

Despite the Digital Services Act, enforcement is seen as insufficient, with FEAT reporting nearly 1,000 illegally offered tickets and few takedowns, and platforms continuing alleged non-compliance.