A derailed passenger train near Shap in Cumbria on the Glasgow to Euston line has prompted major disruption, with Avanti West Coast prioritizing passenger safety and coordinating with emergency services; tickets for journeys north of Preston on 3 November will be valid on alternative travel arrangements.

There are no reported injuries, with medical crews assessing the situation and ensuring passenger welfare as the incident unfolds.

The derailed train's occupants were safely escorted from the carriage, and passengers were taken to Shap Wells Hotel where staff provided towels, breakfast, and ongoing comfort amid the shock.

Hotel staff reported that passengers, though shocked, were overall fine and continuing to be looked after as investigations proceed.

Eyewitnesses recalled a loud flash and bang, with initial confusion as authorities investigate, including the possibility that a landslide caused the derailment.

The incident is being treated as breaking news with live updates, and officials are directing travelers to monitor official sources for guidance on routes and delays.

Ticketing relief includes acceptance on alternative routes and options for refunds or Delay Repay compensation for those affected.

Initial assessments from rail officials point to a landslip as a likely cause, with the BBC awaiting independent confirmation.

Updates are being provided by multiple sources, including BBC live feeds, Network Rail, North West Ambulance Service, and the British Transport Police, detailing progress and responses.

Officials warn disruptions could last several days, with ongoing investigations and recovery work expected to follow, leading to sustained travel chaos and cancellations.

Rail staff and hotel staff coordinated care for passengers, with travel on the affected line advised against until further notice.

Arrangements for onward travel include relocation to nearby facilities and replacements, as West Coast services face disruption and regional travel is affected.