Maxwell’s planned South Africa concerts, set for August 8 at SunBet Arena in Pretoria and August 11 at Grand Arena, GrandWest in Cape Town, have been cancelled due to unforeseen circumstances beyond anyone’s control.

Vertex Events and Maxwell’s team will look to secure alternative dates in 2027 to meet strong demand for his return.

Maxwell expressed personal disappointment to fans, apologized, and said the decision was not taken lightly, with hopes of rescheduling soon.

Prior to the cancellation, production plans were in place and venues booked, with tickets set to be refunded in full by Webtickets, which will contact customers with refund instructions.

Promoter Vertex Events confirmed the cancellations and noted that all ticket holders will receive full refunds, with Webtickets handling the refund communications.

Time Out Johannesburg covered the cancellation and urged readers to follow their social channels and newsletters for updates.

Fans reacted with disappointment on social media, expressing heartbreak and hope for potential rescheduling.

Tickets went on sale on April 19, 2026, marking Maxwell’s return to South Africa after a 2023 tour, with fans eager for neo-soul hits like Ascension and Pretty Wings.

The shows were expected to feature Maxwell’s three-decade catalog, including hits from Urban Hang Suite to Pretty Wings.

Organisers emphasized that neither party breached the agreement and that the cancellation was involuntary, despite comprehensive preparation.

South African fans demanded more transparency regarding the real reason for the cancellation amid criticisms of the explanation’s vagueness.

Vertex Events framed the cancellation as unfortunate and expressed willingness to collaborate on future dates.