On April 28, 2025, CareCloud, Inc. launched its AI Center of Excellence, aiming to establish the world's largest dedicated healthcare AI initiative with a team of 500 professionals.

The AI Center began operations earlier in April with an initial team of over 50 AI engineers, data scientists, and healthcare experts, reflecting CareCloud's commitment to transforming healthcare.

This initiative will integrate AI capabilities across CareCloud's suite of Electronic Health Record (EHR), revenue cycle management (RCM), and digital health products, providing real-time value to users.

The AI Center is fully self-funded, showcasing CareCloud's strong cash flows and disciplined execution strategy, which allows it to compete effectively in the market.

Co-CEO Stephen Snyder emphasized the critical need for advanced AI capabilities in the healthcare industry, warning that companies lacking such innovations risk being left behind.

The AI Center operates under a dual-shore model, combining global engineering talent with local healthcare expertise to optimize innovation and enhance delivery.

CareCloud's extensive domain expertise and historical datasets position it to create accurate, compliant AI models that can significantly reduce administrative burdens and improve clinical outcomes.

By leveraging 25 years of clinical and financial data, CareCloud aims to develop proprietary AI solutions that enhance the efficiency and quality of healthcare delivery.

The initiative will enhance patient and provider engagement through AI-driven personalization in communication and scheduling.

Additionally, the center plans to utilize predictive analytics to identify reimbursement risks and operational bottlenecks while embedding AI across its platforms.

The AI Center also aims to automate and enhance efficiency in clinical documentation, medical coding, and compliance workflows.

Overall, the key focus areas for the AI Center include developing proprietary healthcare AI models, streamlining clinical documentation, and enhancing patient engagement through AI-driven solutions.