Perplexity Partners with PayPal for Seamless In-Chat Shopping Experience in the U.S.
May 14, 2025
The integration of AI with e-commerce reflects a growing trend aimed at enhancing user engagement and convenience in online shopping.
Transactions can be completed using either PayPal or Venmo, streamlining the payment process for users.
By entering this space, Perplexity positions itself against major competitors like OpenAI, Google, and Anthropic in the evolving AI commerce sector.
Perplexity's CEO, Aravind Srinivas, highlighted the importance of trust in AI-driven commerce, making PayPal a fitting partner for their vision.
Perplexity has announced a partnership with PayPal to introduce direct in-chat shopping for U.S. customers, enabling them to book travel, purchase products, and secure concert tickets seamlessly within the platform.
This initiative marks a significant shift in consumer engagement and commerce, as AI technologies increasingly challenge traditional internet frameworks.
PayPal's CEO, Alex Chriss, noted that this partnership enhances secure shopping directly within chat interfaces, thereby advancing the concept of conversational commerce.
As part of this collaboration, PayPal will handle shipping, tracking, and invoicing for purchases made through Perplexity's platform.
Perplexity is also finalizing a $500 million funding round, valuing the company at $14 billion, which underscores strong investor confidence in AI-driven commerce.
This partnership will provide Perplexity access to PayPal's extensive global network of over 430 million active accounts, enhancing its capabilities in nearly 200 markets.
PayPal assures users that its robust fraud detection and data security measures will be implemented to protect sensitive information.
The introduction of shopping features into chatbots signifies a potential transformation in how consumers approach online shopping.
Summary based on 7 sources
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Sources

CNBC • May 14, 2025
Perplexity partners with PayPal for in-chat shopping as AI race heats up
CNET • May 15, 2025
Perplexity and PayPal Team Up for AI Shopping: What It Means for You
PYMNTS.com • May 14, 2025
Perplexity Adds PayPal as Checkout Option
Invezz • May 14, 2025
Perplexity and PayPal team up to power AI-driven purchases