NTT DATA Launches Revolutionary Smart AI Agent Ecosystem for Enhanced Enterprise Automation

May 15, 2025
NTT DATA Launches Revolutionary Smart AI Agent Ecosystem for Enhanced Enterprise Automation
  • The platform's patented plug-in enhances existing automation systems, integrating seamlessly into purchasing workflows and allowing for modular customization based on specific organizational needs.

  • The intelligent agents within this ecosystem learn from each procurement cycle, becoming more effective over time by identifying inefficiencies and flagging potential risks.

  • Clients such as Hyster-Yale are already leveraging this ecosystem to explore innovative applications and enhance their operations through multi-agent models.

  • Governance controls and compliance measures are integral to the ecosystem, ensuring the safe handling of sensitive data while simplifying multi-agent workflows across various cloud platforms.

  • In marketing, multi-agent systems are employed to create hyper-personalized ad recommendations based on user profiles, significantly boosting sales and revenue.

  • Key partnerships with Rafay Systems and Kore.ai bolster the ecosystem, providing scalable AI infrastructure and improved service desk operations.

  • These AI tools are designed to assist supply chain teams in managing challenges such as fluctuating demand, rising costs, and partner risks with enhanced speed and accuracy.

  • NTT DATA has unveiled its Smart AI Agent Ecosystem, aimed at enhancing intelligent automation within enterprises by focusing on industry-specific AI agents and tools.

  • This innovative platform features a patented plug-in solution that allows organizations to upgrade their automation capabilities without incurring technological debt, ensuring that RPA bots remain compliant with existing governance policies.

  • CEO Abhijit Dubey highlighted that this 'Agentic AI' represents a transformative wave, likening its impact to the early days of the internet, reshaping work processes and creating significant value across multiple sectors.

  • In finance, agentic AI solutions are being utilized for client validation and fraud detection, while supply chain agents facilitate partner selection and monitor the performance of AI pilot projects.

  • Future developments within the ecosystem will include agents focused on root-cause analysis and early medical interventions, emphasizing measurable business outcomes.

Summary based on 15 sources


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