EXL Opens AI Innovation Lab in Dublin, Strengthening Global AI Footprint
August 11, 2025
While acknowledging Ireland's attractiveness for firms, McGrath emphasized the need for ongoing improvements in talent acquisition and support for higher education institutions to keep pace with the rapidly evolving technology industry.
The launch event was attended by notable figures, including An Tánaiste Simon Harris TD and EXL's Chairman and CEO Rohit Kapoor, showcasing the company's commitment to Ireland.
Founded in 1999 and headquartered in New York, EXL employs around 61,000 people globally and collaborates with major tech companies like Google and Microsoft to transform businesses using data and AI.
However, the press release did not provide details on financial commitments or the timeline for hiring, leaving questions about the immediate economic impact and growth pace.
The initiative aligns with Ireland's growing reputation as a center for AI talent and innovation, supporting the country's strategy for sustainable growth in technology.
EXL has officially launched its new international headquarters and AI Innovation Lab in Dublin, Ireland, aiming to enhance its global AI solutions and leverage local talent.
The AI Innovation Lab will employ 60 professionals dedicated to developing industry-specific AI solutions.
Ireland's membership in the European Union positions it as an ideal location for EXL to expand its reach into Europe, the Middle East, Africa, and Asia-Pacific.
This expansion is part of EXL's strategy to strengthen its global presence and enhance its AI capabilities in one of Europe's fastest-growing technology hubs.
McGrath noted that EXL has experienced 20 consecutive quarters of growth, underscoring the necessity to establish a presence in a market ripe with growth opportunities.
Rowan McGrath, senior vice president of international at EXL, highlighted Dublin's strong technology ecosystem, which has hosted major tech players for decades, as a significant asset for their expansion.
EXL's presence in Dublin is bolstered by the city's technology ecosystem and the EU's talent pool of STEM graduates, which are crucial for enhancing its AI capabilities.
Summary based on 7 sources
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Sources

RTÉ • Aug 11, 2025
EXL opens international business, AI hub in Dublin
The Manila Times • Aug 11, 2025
EXL opens new Headquarters for International Business and Launches AI Innovation Lab in Dublin
QuiverQuant • Aug 11, 2025
EXL Announces Official Opening of New International Headquarters and AI Innovation Lab in Dublin