The article provides only an introductory overview of features and current constraints without additional detail.

A FAQ clarifies operation details, compatibility, privacy considerations, geographic availability, and the lack of facial recognition and sales screening capabilities.

The feature was presented at a TechCrunch event in San Francisco, with coverage by Ivan Mehta.

Privacy safeguards are discussed, including risks of misidentification, potential inappropriate messages, data collection from video descriptions and logs, and consent considerations as the system shifts from facial recognition to pattern-based recognition.

This builds on Ring’s Familiar Faces initiative and reflects a broader move toward pattern-based, AI-driven home security rather than identifying individual visitors.

Conversations are recorded and saved alongside video clips for later review.

Requirements include a compatible Ring subscription and, for Illinois customers, Smart Video Search not being available due to state law; user controls are emphasized to maintain security and privacy.

An FAQ explains that Alexa and Ring jointly developed the feature, distinguishes it from facial recognition, and notes limitations around model compatibility, subscriptions, geography, and potential misidentifications.

Alexa+ Greetings is framed as a major step in integrating AI with daily home management, with success hinging on reliable performance and user comfort with automated at-door interactions.

Alexa+ Greetings brings a conversational AI layer to Ring doorbells, using Ring Video Descriptions to interpret visitors and tailor responses without identifying individuals by name.

Users can pre-program instructions—for example, telling delivery drivers where to leave packages or indicating when to decline calls from salespeople—and the system will execute these responses.

Use cases center on managing deliveries, handling interruptions, greeting friends and family, and staying informed about doorstep activity while protecting home status.