Honeywell, Google Cloud Launch AI-Driven Retail Platform to Transform In-Store Shopping Experience

January 11, 2026
Honeywell, Google Cloud Launch AI-Driven Retail Platform to Transform In-Store Shopping Experience
  • Shoppers can connect loyalty accounts on Honeywell Android devices, such as the CS32 Personal Shopper, to receive recommendations based on purchase history, preferences, and promotions.

  • The solution is marketed as an out-of-the-box AI tool that retailers can deploy without maintaining an in-house AI team.

  • 66degrees is identified as a Google Cloud Partner Advantage Premier-level partner focusing on AI/ML implementation and platform modernization for the platform.

  • The platform aims to boost basket size and customer loyalty by integrating AI with in-store operations for both shoppers and staff.

  • A new AI-enabled retail solution, the Smart Shopping Platform, is being launched by Honeywell, Google Cloud, and 66degrees to personalize in-store shopping and improve shopper navigation.

  • The platform links digital retailer data with the physical store to offer personalized guidance, real-time product information, and dynamic substitutions when items are out of stock.

  • 66degrees is highlighted as a Google Cloud Partner Advantage Premier-level partner contributing AI/ML and platform modernization expertise to the project.

  • It mirrors online shopping convenience in the physical store through real-time navigation and tailored recommendations.

  • The release notes that integrating AI with in-store hardware and data will help retailers grow basket size and strengthen customer loyalty.

  • It is already deployed across major grocery chains, big box stores, specialty retailers, and department stores, helping staff act as in-store experts.

  • The release builds on prior AI and autonomous operations collaborations and situates the product within Honeywell’s Productivity Solutions and Services portfolio.

Summary based on 5 sources


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