AI's Impact on Jobs: Rising Demand, Growing Anxiety, and a Generational Divide

January 20, 2026
AI's Impact on Jobs: Rising Demand, Growing Anxiety, and a Generational Divide
  • The findings reveal a clash between rapid technological change and mixed expectations about job security and the equity of AI benefits.

  • There is a perceived gap between employer and worker sentiment: about 95% of employers expect growth this year, while only about half of workers share that optimism.

  • Nearly half of workers fear AI will benefit corporations more than the workforce initially.

  • Most employers remain optimistic about growth for the year, contrasted with only about half of workers who share that view.

  • Four in five workers expect AI to affect their daily tasks, with Gen Z most concerned.

  • Randstad's Workmonitor survey, covering 27,000 workers, 1,225 employers, and over 3 million job postings across 35 markets, shows rising demand for AI-related skills and automation.

  • Workers say AI and automation are replacing low-complexity, transactional roles, even as enthusiasm for AI coexists with concerns about cost savings and efficiency pressures from employers.

  • Job vacancies requiring AI agent skills have surged dramatically, signaling a shift toward AI-centric roles and potential displacement of routine tasks.

  • Gen Z shows the highest anxiety about AI, while Baby Boomers are more confident in adapting to AI changes.

  • A global Randstad survey finds rising anxiety about AI at work, driven by chatbot use and automation, with nearly 80% expecting AI to influence daily tasks.

  • The report places these findings in the context of broader labour-market pressures, consumer sentiment shifts, and geopolitical tensions, with automation rising despite uncertain AI investment returns.

  • Amid global economic uncertainty and cost-cutting pressures, AI adoption contributes to concerns about job security and how the gains from AI will be distributed.

Summary based on 6 sources


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