AI readiness includes an aggressive employee-wide GenAI training program aimed at 100% coverage by year-end.

Industries embracing AI span healthcare, EdTech, retail/CPG, and hi-tech, with a cross-industry AI platform in development to speed scalable deployment.

The agentic AI portfolio targets four pillars: agentic AI solutions, AI-native software development, AI-powered ITSM, and AI-driven cybersecurity, all supported by an AI Service Delivery Platform that blends human expertise with intelligent agents.

An AI Service Delivery Platform is being built to combine human know-how with intelligent agents, aiming for faster results, higher productivity, and scalable cost efficiency.

As of mid-2025, Happiest Minds reports annual revenues above $270 million, more than 6,500 employees across 43 offices, and over 280 customers including 85+ billion-dollar accounts.

Highlights include partnerships with Microsoft and AWS, alongside proprietary platforms Arttha and FuzionX Gaming Studio.

Through its Generative AI Business Services foundation, the company has developed 32 GenAI use cases moving from prototypes to full-scale implementations, ready for replication across client accounts.

Talent expansion plans call for doubling the GenAI team to 250 this year and reaching 500 by FY27, with total analytics strength targeting about 1,000 professionals by FY27.

The company emphasizes strong partnerships and governance, backed by recognition for corporate governance and workplace culture.

Responsible AI and governance are embedded from Day One, focusing on ethics, explainability, safety, and compliance to build trust and satisfy governance requirements.

A centralized AI-driven approach spans business processes while maintaining agility, underpinned by 32 prototyped AI initiatives and ongoing R&D investment.

Exploration of AI-enabled Ayurveda as a differentiator, seeking to blend traditional principles with genomics and data-driven insights for earlier diagnosis and personalized preventive care.