The Frontier Employee Programme is rolling out generative AI across Abu Dhabi’s public sector, including AI training and certification to ensure secure, responsible, and effective use that supports faster, AI-assisted decision-making and better services for citizens, residents, and businesses.

This initiative embeds AI into daily operations to speed up decision-making and improve public services, backed by training and certification to promote safe, proficient use of AI tools.

TAMM, Abu Dhabi’s AI-powered government services app, already delivers over 1,150 services on a single platform, built on Microsoft technologies and exemplifying integrated use of Dynamics 365, Power BI, and Azure.

Microsoft UAE leaders emphasize a national move toward Agentic AI and offer secure, sovereign foundations to enable transformation across government services.

DGE leads Abu Dhabi’s digital transformation, consolidating entities to deliver streamlined, resilient, and technology-enabled services for citizens, residents, and government bodies.

GovDigital’s Director General Wesam Lootah describes building an AI-native government that enhances operations, collaboration, and service delivery.

A strategic cybersecurity partnership leverages Microsoft Sentinel and Defender XDR to protect around 60,000 users and numerous workloads, centered on a Government Security Operations Centre.

All Copilot licenses are provisioned with Advanced Data Residency, ensuring AI processing remains within UAE borders to support sovereign AI deployment and data protection.

The Frontier Programme rolled out Microsoft 365 Copilot to 26,000 civil servants across 27 entities, bringing total licenses to 35,000 and standardizing Copilot as the emirate’s AI productivity platform.

An AI Factory is being established to develop and scale hundreds of use cases and more than 1,000 agents across the public sector to accelerate becoming an AI-native government.

A sovereign cloud foundation agreement with Microsoft and Core42, signed in March 2025, supports over 11 million daily digital interactions underpinning the AI-native government vision.

An AI Adoption and Enablement framework guides structured rollout, change management, and governance to ensure safe, secure, and well-governed AI adoption.