HR teams use AI for drafting job descriptions, offers, recruiting and performance reviews, while data privacy and regulatory compliance are major concerns.

A recent Bessemer Venture Partners report finds AI is central to operations across engineering, finance, HR, sales, marketing and customer success in high-growth, venture-backed tech firms.

AI is reshaping workforce planning: many report higher output without more headcount, with significant upskilling into AI roles and a portion pausing hiring.

Finance teams use AI for planning, modelling and contract reviews, though data quality and fragmented systems hinder progress.

Engineering shows the strongest adoption, with about 90% viewing AI as core or active and widespread use of AI coding assistants; AI now contributes to a large share of code.

AI adoption is widespread across teams, with about three-quarters actively using or deploying AI and most respondents confident it will meaningfully change operations in the coming year.

Anthropic's Claude stands out as the most-used tool, with roughly three-quarters of respondents reporting usage across the portfolio.

Sales and go-to-market teams leverage AI for account research and call summaries, but data quality and measuring AI’s impact on pipelines remain challenges.

Adoption of AI varies by function, influenced by data quality, compliance, tool fragmentation and skills gaps, shaping how quickly different teams implement AI.

Marketing uses AI for content creation, with brand safety and quality control as ongoing priority; customer success uses AI for ticket triage and chatbots, yet impact on retention remains under evaluation.