Salesforce and Google Cloud Forge Unified AI Tech Stack for Commerce and CRM Expansion
September 15, 2026
Salesforce and Google Cloud have expanded their strategic partnership to integrate enterprise data, AI agents, applications, and infrastructure across both platforms, with Hyperforce hosting customer traffic on Google Cloud.
Starting in fall 2026, Salesforce Commerce Cloud merchants can surface products in Google Search and Gemini, use a native catalog feed to Google Merchant Center, and participate in Google’s Universal Commerce Protocol, enabling in-Google checkout while payments stay on Commerce Cloud.
Gemini Enterprise will access CRM data via Google Cloud-friendly workflows, enabling inspection of pipelines, generation of summaries, and ticket processing, as part of a unified AI tech stack. "Hyperforce" will move live production traffic to Google Cloud with phased NA rollout and 2027 global expansion.
Koa, Salesforce’s agent framework, will begin with select Agentforce pilots and aim for general US availability in winter 2026.
Salesforce and Nvidia will extend Nemotron models and accelerated computing to Missionforce for private clouds, with post-trained models expected for select Missionforce customers in October 2026.
AWS-related developments include integrating AWS frontier agents, starting with the AWS DevOps Agent, into Slack to enable infrastructure troubleshooting without leaving Slack.
SharkNinja, a joint customer, will showcase Gemini Live’s real-time multimodal capabilities combined with Agentforce to craft product experiences and support across a product lifecycle.
A central element is deploying Salesforce Hyperforce on Google Cloud, with live traffic and a plan to migrate select U.S. customers in Q4 2026 and broader North American availability in November 2026, followed by phased global expansion in 2027.
NVIDIA collaboration yields Koa, Salesforce’s CRM-focused reasoning model, trained on Nemotron 3 Super with synthetic data to understand deal structures, service lifecycles, and cross-industry workflows within Salesforce security boundaries.
Gemini models will be embedded in Salesforce Agentforce, enabling autonomous agents to operate across Salesforce and Google Cloud, accessible via Salesforce Prompt Builder and Agentforce Reasoning Engine, with Agentforce Reasoning Engine generally available and the Salesforce Agentforce Sales Agent in beta on Google Cloud Marketplace.
Agentforce will integrate with foundation models from Amazon Bedrock, and expand Data 360’s zero-copy data access to Apache Iceberg tables on AWS Glue and Amazon Aurora, while preserving enterprise governance.
Data 360 Zero Copy integration will broaden to AWS Glue-managed Iceberg tables and Amazon Aurora to simplify grounding data in enterprise systems.
Summary based on 4 sources
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Sources

The News International • Sep 15, 2026
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MarketScreener • Sep 15, 2026
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Tradingkey • Sep 15, 2026
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