EVNSPC is pursuing a 2030 goal to become a smart, sustainable enterprise by extensively applying AI, IoT, and cloud computing, building a modern, synchronized, secure, safe, efficient, and waste-free digital infrastructure.

Internal digitalization is complete across the organization, featuring a digital office for all units, digital signatures for managers, and a BI reporting system with 99 online dashboards for real-time decision-making.

CBM/RCM-based maintenance replaced scheduled interruptions, with extensive condition monitoring in 2024-2025 that prevented incidents and reduced repair costs.

Leadership ties digital transformation results to party leadership criteria and annual emulation rewards, guided by Resolution 57-NQ/TW and actions of the EVN Party Committee.

All 245 of EVNSPC’s 110kV substations operate unmanned, with field technicians using smart devices and PMIS-documented device profiles to enable automated, remote, data-driven grid management.

AI applications are piloting transformer oil dissolved gas analysis and partial discharge signal analysis, with two EVN-recognized projects planned for nationwide dissemination in 2025.

Customer-centric digitalization covers 100% of electricity service delivery, integration with the National Public Service Portal, VNeID facial recognition for verification, and widespread smart metering at 8.7 million meters (99.99%).

UAV-based inspections with AI image analysis cut inspection time by 59%, reduce labor costs by 48%, improve defect detection by 41%, and lower accident risk.

CMIS 4.0 digitizes contracts and records with electronic signatures and connectivity to 30+ banks and tax/e-invoicing authorities; cashless payments reached 100% in the first nine months of 2026.

The overarching goal is a unified digital ecosystem under the principle of ‘One infrastructure - One database,’ aiming to position EVNSPC as a leading digital transformation exemplar in the electricity sector by 2027-2030.