Aged-care providers are increasingly screening out residents with high-support needs and ending services abruptly due to undisclosed debts, raising concerns about access and quality of care.

A report based on over 52,000 cases reveals that some aged-care homes require short respite stays before considering applications and tend to exclude individuals with complex behavioral or health needs.

Long waiting lists persist for assessments and home care packages, with over 120,000 people waiting for assessment and 108,000 for a Home Care Package, highlighting ongoing access issues.

Residential aged-care occupancy rates are between 94% and 98%, indicating the sector is nearly full and under significant strain.

The Older Persons Advocacy Network's report highlights systemic issues such as poor communication, difficulty accessing services, and barriers to assistive technology within the $36 billion aged-care system.

A case study detailed an individual with mental health issues and mobility problems who was rejected by 21 providers due to concerns over suicidal ideation and complex care needs.

Financial issues, including poor communication about debts, have caused distress, with some clients being demanded full pension payments or facing eviction.

Demand for home care has more than doubled over the past five years, with an estimated 320,000 people expected to have a Home Care Package by October 31, up from 155,000 in 2020.

The government has delivered 6,665 additional Home Care Packages out of the promised 20,000, aiming to reach 10,000 by the end of the week, amid rising demand for in-home care.