EngageLab’s Email solution will manage high-volume transactional messaging to support timely account notifications and service updates.

The news was released via GlobeNewswire on October 26, 2026, with a contact email provided for further information.

CoinW is a leading cryptocurrency trading platform founded in 2017 that serves users worldwide, relying on timely market alerts, transaction confirmations, and account authentication messages for a positive user experience.

About EngageLab: an AI-first customer engagement platform offering AI agents, unified customer data, and multi-channel delivery; lists several global customers such as Dhgate, HelloRide, CNE of Ecuador, J&T Cargo, Blurams.

The collaboration showcases how EngageLab supports secure and reliable customer communications for Web3 and FinTech businesses operating across international markets.

EngageLab and CoinW announced a partnership to fortify global trading communications by integrating EngageLab’s AppPush, OTP, and Email capabilities into CoinW’s transaction messaging infrastructure.

The collaboration addresses three main communication needs: secure in-app notifications via AppPush for trading alerts and account updates, resilient OTP delivery for login and transaction verification, and high-volume transactional email communications for account notifications and service updates.

EngageLab’s AppPush will deliver secure, reliable app notifications across international markets to CoinW users.

EngageLab’s OTP solution will ensure continuity and security of authentication codes, supporting reliable account access and smooth transactions globally.