Girona's Smart Tourism Initiative: Tackling Overcrowding with Tech for UK Visitors

August 6, 2025
Girona's Smart Tourism Initiative: Tackling Overcrowding with Tech for UK Visitors
  • Girona, a city in Spain's Catalonia region, has implemented a new tourist monitoring system in its historic Old Town, Barri Vell, specifically targeting UK visitors with nine strategically placed detectors.

  • Real-time data access allows local authorities to monitor tourist numbers at specific locations, aiding in the prevention of overcrowding and optimizing tourism services such as transportation and waste management.

  • Girona's Old Town, a UNESCO World Heritage site, faces challenges due to increased tourist traffic, and this new system aims to balance tourism growth with the preservation of its cultural and architectural heritage.

  • These devices capture mobile phone signals to count visitors, map their routes, and differentiate between locals and tourists, providing insights into visitor duration and patterns.

  • Local businesses will benefit from this data as it allows them to adjust services and inventory based on tourist behavior, leading to improved customer satisfaction and potentially higher profits.

  • The initiative aims to enhance the visitor experience by directing tourists to less crowded attractions and offering personalized recommendations based on their preferences.

  • The collected data will help city planners improve visitor management by identifying peak times and popular routes, ultimately enhancing the tourist experience while maintaining local quality of life.

  • This initiative is part of a broader effort to balance tourist numbers, upgrade city services, and protect local heritage while accommodating the rising influx of UK tourists.

  • By managing visitor flows, the project addresses over-tourism issues, particularly during peak seasons, while reducing pressure on historical sites and local infrastructure.

  • Girona's approach to smart tourism serves as a model for other cities facing similar challenges of overcrowding and sustainability in tourism management.

  • This project reflects a broader trend towards sustainable tourism in Europe, showcasing the effective use of technology and data to improve tourism quality and manage resources.

  • Privacy measures are in place to ensure that the information gathered is anonymized and complies with EU data protection regulations, safeguarding individual identities.

Summary based on 4 sources


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