A security concern is being reported by PSN users who claim unauthorized child accounts are being added to their PSN Family Lists and unfamiliar changes to sign-in IDs or email addresses are occurring.

Recommended actions for compromised accounts include contacting PlayStation Support, reviewing security settings, checking saved payment information, maintaining 2FA, resetting passwords, and avoiding sharing personal information online.

Official guidance notes that child accounts cannot be easily removed from a family list, complicating cleanup, and advises contacting PlayStation Support if unknown accounts are found.

The article references prior similar problems and Reddit discussions, illustrating that this vulnerability has surfaced before and remains an ongoing concern.

Some users claim attackers bypassed two-factor authentication, though this has not been independently verified and Sony has not issued an official statement as of October 26, 2026.

Reports circulated on social media and Reddit around October 2026, with some users alleging unauthorized access bypassing passwords and two-factor authentication, though this has not been independently verified.

The issue appears to be widespread, with reports from Japanese users and non-Japan users citing similar unauthorized additions and difficulties in removing them.

A Japanese news outlet published a report on October 26, 2026, reinforcing the concern of unauthorized family members being added despite apparent security measures.

Emails about sign-in ID or email address changes were received by affected users, suggesting potential account tampering.

Reported incidents appear to date back to early October, with a surge in attention in late October 2026, and it is unclear whether these cases are connected to prior PSN security issues in December 2025 and May 2026.

Earlier reports from October indicate hijacking through social engineering targeting PSN username, email, and transaction details; it is unclear if these methods are connected to the family list issue.

A prior PSN security scare occurred in December 2025 involving a 2FA breach that suggested possible hacking via profile names and transaction IDs; users were advised to keep transaction IDs confidential.