A partnership between Henry Schein One and AWS will roll out an AI-augmented dental practice management system that integrates across Dentrix, Dentrix Ascend, and Dentally.

The collaboration aims to embed AWS generative AI technologies into Henry Schein One’s platforms as part of a global AI strategy to create what they describe as the world’s first AI-augmented practice management system.

The system will include AI-powered scheduling and communication tools designed to personalize patient interactions and reduce appointment no-shows, boosting engagement and efficiency.

The release notes ongoing coverage from Digital Health News and situates the initiative within the broader digital health landscape.

AI integration is intended to unify siloed tools and workflows across the dental care journey, from scheduling and imaging to payments and treatment presentation.

Integration features include real-time AI-assisted documentation, voice-activated perio charting for hands-free data entry, and AI-driven enhancements like predictive business intelligence, automated claims validation, and dynamic pricing.

The partnership will utilize AWS services such as Amazon Bedrock and Transcribe Medical and plans a rollout across the U.S., UK, and EU to ensure scalable, interoperable global standards.

Executives characterize the collaboration as a pivotal moment for dentistry, poised to redefine care delivery, documentation, and optimization on a global scale.