UCX’s leadership expresses enthusiasm about the cultural and strategic alignment with Endeavor and its advanced connectivity platform, emphasizing digital transformation and complementary capabilities.

Endeavor Managed Services and its subsidiary SOVA have acquired Royal Capital LLC, operating as Unified Connection (UCX), a major Verizon-exclusive enterprise business agent and contact center partner in the United States.

This transaction marks Endeavor’s third acquisition and its largest enterprise wireline agency acquisition to date, enhancing its managed connectivity platform and enterprise communications capabilities.

SOVA, with more than three decades of Verizon Business Agent experience, will merge its connectivity lifecycle management platform with UCX’s wireline and contact center expertise to provide end-to-end connectivity solutions for enterprise customers and channel partners.

UCX is the largest Verizon-exclusive enterprise business agent in the U.S. and holds Verizon Platinum Partner status for both Wireline and Wireless, signaling the strongest carrier partnership.

The acquisition expands Endeavor’s reach into the SLED market and grows its nationwide enterprise sales organization, with UCX becoming a wholly owned subsidiary of SOVA.

Deal support includes Layer 7 Capital as investment bank and Duane Morris as legal counsel.

Key quotes describe a strategic fit: the combination will accelerate growth, expand nationwide sales, and deliver comprehensive connectivity lifecycle management, with UCX’s wireline and contact center expertise strengthening Endeavor’s platform.

UCX specializes in voice, data, wireless, wireline design and engineering, provisioning, contact center services, and integration of the NICE Virtual Contact Center platform, complementing SOVA’s connectivity offerings.

The deal expands SOVA’s enterprise connectivity capabilities, strengthens its Verizon ecosystem position, and accelerates growth in enterprise and SLED markets, though financial terms were not disclosed.