Generative AI is revolutionizing Customer Experience Management (CXM), improving satisfaction and efficiency.

AI's integration in various sectors could contribute $7 trillion to global GDP within a decade.

Companies slow to adopt generative AI risk falling behind, with potential job losses and industry consolidation.

Generative AI's influence could create a divide, favoring large and niche firms over mid-sized ones in asset management.

The report by Everest Group is a vital resource for companies aiming to leverage gen AI in CXM effectively.

Advanced Micro Devices (AMD) is seeing revenue growth due to the demand for AI chips and PCs.

Palantir Technologies is benefiting from a surge in demand for AI software, seen in customer and revenue growth.

Investors have options between AMD's more affordable valuations and Palantir's higher-risk, higher-growth potential.