UK Regulator Probes Vet Sector Over Overcharging Concerns

March 12, 2024
UK Regulator Probes Vet Sector Over Overcharging Concerns
  • The UK's Competition and Markets Authority (CMA) has initiated a formal investigation into the veterinary sector due to concerns over potential overcharging and lack of pricing transparency.

  • Public and professional feedback, totaling 56,000 responses, highlighted issues with rising treatment costs and the influence of large corporate groups on market choice and pricing.

  • Findings indicate that approximately 80% of vet practices do not list prices online, and vets could be disincentivized from offering alternative treatment options due to income from medicine sales.

  • The veterinary industry, valued at £2bn, may suffer from concentrated markets and outdated regulations, leading to the provisional decision for this investigation.

  • Ownership changes with independent practices dropping from 89% to 45% by 2021 raise additional concerns about competition and pricing.

  • Large veterinary groups have acknowledged the investigation, with Pets At Home showing disappointment and CVS Group offering potential solutions.

  • Potential outcomes of the investigation could include prescription fee caps, mandated transparency in pricing, and orders for large groups to divest parts of their businesses.

  • The CMA is conducting a four-week consultation to gather further input before proceeding with the investigation, with a decision expected after the consultation period ends on April 11.

Summary based on 6 sources


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