Meta-owned platforms Facebook, WhatsApp, and Instagram suffered a global outage on April 3, 2024, starting at 18:00 GMT due to issues with ads transparency tools.

The outage primarily affected business and cloud API services, alongside user-tracking ad technology.

While Facebook and WhatsApp services were largely restored by 21:00 GMT, Instagram faced prolonged issues.

WhatsApp received the highest number of user complaints, totaling 21,269, with most issues reported on mobile apps.

The outage heavily affected users in major U.S. cities including Dallas, Houston, Los Angeles, New York, and Chicago.

Users experienced at least two and a half hours of disruption, with difficulties in messaging and app access.

This incident marks another significant service disruption for Meta following a similar event in early March.

Meta is actively working to resolve the situation and advises users to stay tuned for updates.