OpenAI Unveils Autonomous AI Agent 'Operator' to Revolutionize Online Task Automation
January 27, 2025
OpenAI has introduced its first autonomous AI agent, named Operator, which represents a significant leap from the ChatGPT platform launched in 2022.
This new upgrade is powered by a model called the Computer-Using Agent (CUA), specifically designed to navigate graphical user interfaces and perform complex online tasks.
Operator aims to streamline digital tasks for both individual users and businesses, effectively managing repetitive activities such as ordering groceries and conducting research.
Operator has demonstrated impressive performance in browser tasks, scoring 87% on the WebVoyager benchmark, significantly outperforming Claude's 56%.
Despite its innovative features, early users have reported issues with slower performance and hallucinations, prompting feedback that has caught the attention of CEO Sam Altman.
The AI agent supports various platforms, including DoorDash, Instacart, Uber, and eBay, ensuring compliance with their terms of service for ethical operation.
In a notable instance, Operator paused for user input while conducting cryptocurrency research when it encountered a CAPTCHA, highlighting its collaborative nature.
Its capabilities include completing forms, crafting memes, and executing user-directed tasks like online shopping, showcasing its practical applications.
The launch of Operator may herald a new era of intelligent applications that leverage advanced AI features, potentially revitalizing interest in US-based AI companies.
To ensure safety, OpenAI has implemented strict protocols, requiring user confirmation for significant actions and declining requests for harmful activities.
Overall, while Operator excels in web automation, the competition with Claude highlights the diverse needs for AI capabilities in various contexts.
Currently, Operator is available as a research preview to ChatGPT Pro subscribers in the United States, with plans for future expansion to other regions.
Summary based on 6 sources
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Sources

Economic Times • Jan 27, 2025
Another big disruption by OpenAI: ChatGPT owner launches Operator, an AI agent, that will change how peopl
India Today • Jan 27, 2025
Sam Altman compares Operator launch to ChatGPT: Here is how they are different
The Hans India • Jan 27, 2025
OpenAI Introduces Operator: Your Autonomous AI Agent for Online Tasks