Awaab's Law, enacted in response to the tragic death of two-year-old Awaab Ishak from mould-related respiratory issues in 2020, mandates social landlords to respond to emergency hazards within 24 hours, investigate damp and mould issues within 10 days, and make homes safe within five days if serious hazards are found.

The law aims to prevent similar tragedies by improving housing safety standards, with phased implementation starting in 2024 and expanding to cover additional hazards like extreme temperatures and electrical risks by 2027.

It also requires landlords to provide written updates within three days of inspections and offer alternative accommodation to vulnerable tenants if homes cannot be made safe promptly.

Failure to comply can lead to legal actions, enforcement orders, and compensation claims against landlords, with the law holding them accountable for maintaining safe living conditions.

Experts emphasize the importance of effective systems, communication, and data-driven practices to rebuild trust between tenants, landlords, and contractors, especially in addressing indoor hazards.

Pollutants like VOCs and particulate matter from everyday sources such as paints, furniture, and heating are often invisible and less understood, making it difficult for tenants to manage their indoor air quality.

Addressing broader structural issues—including building age, design, regulations, and social inequalities—is essential for meaningful improvements in indoor air quality across all housing types.

Proactive communication with tenants about issues, progress, and prevention measures is crucial to reduce complaints and demonstrate compliance with safety standards.

Implementing robust monitoring and evidence systems, including record-keeping and follow-up checks, is vital for ensuring timely action and providing clear audit trails.

The government has launched a £1 million fund to enhance tenant engagement and participation, offering grants up to £100,000 for innovative ideas to give tenants more influence over housing decisions.

Capacity audits of contractors and in-house teams are necessary to ensure they have the skills and resources for immediate safety measures and long-term repairs.

Housing experts and campaigners support the law as a significant step towards safer, healthier homes, emphasizing the need for ongoing trust-building and tenant involvement.

A report by the Housing Ombudsman revealed a fivefold increase in complaints about poor housing conditions over five years, highlighting persistent issues with damp, mould, asbestos, electrical safety, and maintenance.