The platform emphasizes open standards and administrator controls to facilitate AI adoption for small businesses, addressing concerns about privacy, cost, and complexity.

NetSuite Next is designed to adapt quickly to business changes by combining internal AI agents with external AI support, facilitating change management.

Evan Goldberg described NetSuite Next as the future of the platform, emphasizing its ability to deliver insights, automate tasks, and operate securely within existing policies.

Oracle NetSuite has launched NetSuite Next, an AI-enhanced platform that integrates conversational intelligence, agentic workflows, and natural language search to improve user interaction and business insights.

A new sector-specific feature, Subscription Metrics, provides real-time dashboards, cohort analysis, and multi-national reporting, offering SaaS and subscription companies comprehensive insights into revenue, subscriptions, and forecasting.

Additional functionalities include AI Canvas for collaborative workflow analysis, automated narrative summaries for trend detection, and enhanced document and knowledge extraction using large language models to reduce manual effort.

The AI Connector Service enables integration with external AI models like OpenAI, using open standards such as the Model Context Protocol for controlled data access.

AI capabilities include automating tasks, providing operational insights, and identifying risks while respecting existing roles and permissions.

Opportunities for partners include embedding industry-specific AI solutions, automating processes, and customizing AI features for various verticals.

Existing NetSuite customers can adopt the new features at no extra cost, with narrative summaries and prescriptive recommendations expected within a year.

NetSuite Next captures all historical transaction data, providing a complete view of business health regardless of booking type.

Subscription Metrics supports real-time visual analytics, cohort analysis, and roll-forward reporting, with features like constant currency conversion for global companies.

AI Studios, including Prompt Studio and Narrative Insight Studio, offer administrators control over AI responses, allowing testing, fine-tuning, and ensuring transparency.

Large language models are integrated to extract and validate information from documents such as invoices and contracts, transforming static data into actionable insights.

The platform consolidates customer, subscription, and revenue data into a visual dashboard with AI-driven insights and industry-standard SaaS metrics.

Customer success stories from companies like BERO and PetLab Co. demonstrate improved efficiencies, faster month-end closes, and scalability.

Narrative summaries and insights provide real-time explanations of trends and correlations, simplifying complex data analysis.

During the keynote, industry insights emphasized the importance of controls, transparency, and the broad scale of NetSuite’s ecosystem, which processes billions of transactions.

AI tools are designed to help CFOs and CROs understand performance, anticipate trends, and make strategic decisions more efficiently, with AI-generated narratives offering actionable insights.

AI integration is managed within existing ERP risk frameworks, addressing concerns about trust, accuracy, and costs, especially for small businesses.

The platform aims to enhance operational efficiency and enable autonomous decision-making, aligning with modern business needs.

AI features are embedded to boost productivity while maintaining enterprise governance, making AI a natural extension of current workflows.

Global companies benefit from constant currency reporting and integration with the NetSuite AI Connector Service for deeper analysis and prescriptive insights.

Features are designed to reduce administrative burdens and speed insights, particularly benefiting small business owners.

New AI-assisted payment automation through a partnership with BILL streamlines bill capture, matching, and natural language payment goals.

AI-generated narrative summaries translate complex metrics into easy-to-understand insights, saving time and aiding strategic decision-making.

Designed for small businesses, the platform automates routine tasks, identifies operational risks, and explains AI decisions to enhance decision-making.

The platform preserves the user-friendly Redwood Design System and automates processes like vendor selection and supply chain management through agentic workflows, with no complex migration required.

The system supports the Model Context Protocol, enabling structured communication between large language models and enterprise systems for flexible AI integration.

The overarching goal is to make staff easily able to ask questions and receive accurate, timely answers, positioning NetSuite as a leader in AI-driven enterprise applications.

AI-generated narratives within Subscription Metrics aim to simplify complex metrics and will be rolled out within 12 months.

SuiteAgent Frameworks introduce customizable AI agents that monitor workflows and perform tasks like invoice generation and report summarization, tailored for industry-specific solutions.

The keynote highlighted AI as the 'jet engine' behind the platform's new capabilities, emphasizing a shift from cloud access to AI-driven actions.

AI Assistants like SuiteCloud Developer Assistant help non-developers automate tasks and design workflows using natural language, reducing complexity.

NetSuite Next will be rolled out to North American customers within 12 months, with broader availability afterward, running on Oracle Cloud Infrastructure and maintaining existing customizations.

The platform is designed for easy adoption without migration, ensuring data security, control, and compliance.

The new AI features are designed to be accessible and adaptable, allowing businesses to build, connect, and control AI tools within NetSuite without requiring deep technical expertise.

NetSuite also launched new data centers in Brazil to improve performance and data residency across Latin America.

AI Toolkits provide APIs for document analysis, reasoning, and reporting, enabling developers to embed AI capabilities into custom applications.

The platform helps CFOs and CROs track key SaaS metrics like MRR/ARR, LTV, and churn, supported by visual analytics and detailed trend reports.

The dashboard features visual analytics, cohort heatmaps, and roll-forward reports to monitor revenue and churn trends over time.

Oracle NetSuite continues to develop its AI-driven ERP solutions, with ongoing updates and a focus on responsible AI development.

Oracle highlights that trust, accuracy, and cost will influence AI adoption among small firms, emphasizing the importance of reliable and affordable AI solutions.