The outage was communicated via social media, noting some customers had intermittent access while work to restore services continued.

A major Westpac outage disrupted EFTPOS and online banking across Australia, leaving thousands unable to access accounts or complete purchases via app, browser, or Pay ID.

Westpac pledged to provide updates as the situation develops and apologized for the inconvenience.

The bank said investigations were underway and aimed to restore services promptly, emphasizing concerns about the reliability of digital banking systems.

The article did not disclose a detailed cause, timeline, or specific remediation steps for resolution.

The disruption began around midday on a Wednesday, with more than 3,000 customers reporting access issues.

Merchant systems were affected as EFTPOS terminals and online platforms experienced intermittent processing problems and reduced performance.

Westpac confirmed intermittent access issues and that its teams were working urgently to fix the problem, with apologies to customers.

Customer reports highlighted the disruption, including inability to pay at service stations, access the app, or complete transactions via SMS security or Pay ID.

Some customers were advised to use ATMs or obtain assistance from branch staff, though those options were hampered by the outage.

Westpac has been approached for comment and updates were expected as the situation developed.

Down Detector reports and widespread frustration reflected the widespread card declines and online banking access issues across regions.