Australia Enacts World-Leading Legislation to Combat Online and Banking Scams
February 13, 2025
As part of these measures, banks might need to confirm payee identities to ensure consumers know where their funds are being sent.
Additionally, tech giants may be required to verify advertisers and prevent fake scam advertisements under the new guidelines.
Businesses that fail to maintain strong scam defenses could face fines of up to $50 million.
Victims of scams will have clearer pathways to seek compensation under the new legislation.
According to the ACCC, Australians lose an average of $100 each to scams, significantly higher than losses reported in the US and UK.
In the 2023/24 period, consumers and small businesses reported over 10,000 scams, although the last quarter saw a decline in complaints, likely due to effective anti-scam measures.
Catriona Lowe, ACCC deputy chair, highlighted the legislation's potential to improve protections by establishing consistent and enforceable obligations for businesses in vulnerable sectors.
Assistant Treasurer Stephen Jones asserted that the legislation would position Australia as a leader in scam prevention globally, fulfilling a promise made during the 2022 election.
The Australian Financial Complaints Authority welcomed the new laws, emphasizing the severe impacts of scams on victims.
The Australian Banking Association expressed support for the reforms, stating they will enhance protection for Australians and reduce financial losses.
Australia has enacted groundbreaking legislation aimed at enhancing protection against online, banking, and telecommunications scams.
The new scams prevention framework mandates banks, telecommunications companies, and social media firms to proactively detect, disrupt, and report scam activities.
Summary based on 2 sources
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Sources

news.com.au — Australia’s leading news site • Feb 13, 2025
Australia’s world-first move to stop scammers
The West Australian • Feb 13, 2025
'Game-changing' anti-scam laws to protect consumers