Following this tragedy, Elouise and Danny Massa met with NSW Premier Chris Minns and other health officials to discuss necessary improvements to the healthcare system.

This initiative aims to improve the response program for families to voice concerns about their loved ones' medical treatment, particularly following Joe's death at Northern Beaches Hospital in September 2024.

During their meeting, Premier Minns expressed a commitment to considering legislation that would prevent the outsourcing of public hospital care.

Joe Massa's death occurred after he waited three hours in the emergency department, raising serious concerns about the hospital's management and care protocols.

The toddler's heart attack was attributed to significant fluid loss, which was exacerbated by hospital staff's failure to perform basic observations and heed his mother's concerns.

An internal investigation into Joe's death revealed significant failures in the hospital's management of his condition, highlighting the need for improved communication and escalation of concerns from families and clinicians.

In response to the tragic death of two-year-old Joe Massa, a new policy called 'Joe's Rule' has been proposed to enhance hospital safety and safeguard families from preventable tragedies.

To facilitate better communication, the current REACH protocol will be simplified, making it more user-friendly during stressful emergency situations.

The proposed 'Joe's Law' aims to improve the family-led escalation pathway to ensure medical staff are informed and responsive to changes in a patient's condition.

Health Minister Ryan Park has pledged to take steps to prevent similar tragedies in the future, acknowledging the profound suffering experienced by the Massa family.

Park also plans to request a coronial inquest into Joe's death and has committed to implementing some of the Massas' suggestions promptly.

The family is advocating for legislative protections for public hospital care, similar to laws established for water utilities in 2023.