Apple Alters AI Claims After Ad Watchdog Critique: Siri Features Delayed Until 2025

April 22, 2025
Apple Alters AI Claims After Ad Watchdog Critique: Siri Features Delayed Until 2025
  • Following a review by the National Advertising Division (NAD), Apple has removed the 'available now' claim from its Apple Intelligence marketing page.

  • The NAD urged Apple to modify or discontinue misleading claims about its Apple Intelligence features after investigating the company's advertising practices.

  • Concerns were raised regarding the claims made about Siri's AI capabilities, questioning whether they misled consumers.

  • The NAD highlighted that Apple's AI-enhanced Siri was listed under 'available now' despite not being available, with a planned release for Fall 2025.

  • The NAD found that Apple's footnotes regarding feature availability were not clear or conspicuous enough to inform customers adequately.

  • The company faced backlash over inaccurate notification summaries and delays in launching its artificial intelligence features, prompting scrutiny from the NAD.

  • These modifications to the Apple Intelligence page indicate that Apple is responding to regulatory pressures concerning the representation of its products.

  • Apple updated its website to clarify that the delayed Siri features are still in development and will be available in a future software update.

  • At the time of the iPhone 16 launch in September 2024, several Apple Intelligence features, including Priority Notifications and Genmoji, were not fully available.

  • In response to the NAD's findings, Apple expressed disagreement with some conclusions but acknowledged the opportunity to collaborate and pledged to follow their recommendations.

  • During the inquiry, Apple acknowledged that some advertised Siri features, part of iOS 19, had been delayed, which contributed to the decision to modify its webpage.

  • Additionally, Apple removed a video related to Siri following an inquiry from the Better Business Bureau (BBB), reflecting ongoing scrutiny of its advertising practices.

Summary based on 5 sources


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