NTT DATA Launches Revolutionary Smart AI Agent Ecosystem for Enhanced Enterprise Automation
May 15, 2025
The platform's patented plug-in enhances existing automation systems, integrating seamlessly into purchasing workflows and allowing for modular customization based on specific organizational needs.
The intelligent agents within this ecosystem learn from each procurement cycle, becoming more effective over time by identifying inefficiencies and flagging potential risks.
Clients such as Hyster-Yale are already leveraging this ecosystem to explore innovative applications and enhance their operations through multi-agent models.
Governance controls and compliance measures are integral to the ecosystem, ensuring the safe handling of sensitive data while simplifying multi-agent workflows across various cloud platforms.
In marketing, multi-agent systems are employed to create hyper-personalized ad recommendations based on user profiles, significantly boosting sales and revenue.
Key partnerships with Rafay Systems and Kore.ai bolster the ecosystem, providing scalable AI infrastructure and improved service desk operations.
These AI tools are designed to assist supply chain teams in managing challenges such as fluctuating demand, rising costs, and partner risks with enhanced speed and accuracy.
NTT DATA has unveiled its Smart AI Agent Ecosystem, aimed at enhancing intelligent automation within enterprises by focusing on industry-specific AI agents and tools.
This innovative platform features a patented plug-in solution that allows organizations to upgrade their automation capabilities without incurring technological debt, ensuring that RPA bots remain compliant with existing governance policies.
CEO Abhijit Dubey highlighted that this 'Agentic AI' represents a transformative wave, likening its impact to the early days of the internet, reshaping work processes and creating significant value across multiple sectors.
In finance, agentic AI solutions are being utilized for client validation and fraud detection, while supply chain agents facilitate partner selection and monitor the performance of AI pilot projects.
Future developments within the ecosystem will include agents focused on root-cause analysis and early medical interventions, emphasizing measurable business outcomes.
Summary based on 15 sources
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Sources

RCR Wireless News • May 15, 2025
NTT Data goes hard on agentic AI, retrofits Industry 4.0 to 5.0

