If the user encounters difficulties, the supporter can request control of the device, allowing them to operate it directly after receiving approval from the user.

Ending the remote control session is straightforward, requiring just a tap on the designated button to terminate the control.

Apple has implemented privacy measures, ensuring that only trusted contacts can request control and restricting sensitive actions during sessions.

Once connected, the supporter can enlarge the shared screen and even use markup tools to visually guide the user through tasks, making instructions clearer.

This feature is particularly beneficial for troubleshooting issues and guiding users through complex tasks on iPhones and iPads.

It facilitates efficient assistance for tech issues, making it easier for family members to stay connected and supported from afar.

Apple's latest iOS 18 update introduces a game-changing feature that allows users to remotely control a family member's screen during a FaceTime call, significantly enhancing long-distance tech support capabilities.

The process begins with initiating a FaceTime call and selecting 'Share Screen', after which the other party must accept the screen sharing request to proceed.

To utilize this remote control feature, both parties must have iOS 18 installed, and the person providing support needs to be saved in the contact list of the person being assisted.

The helper can use markup tools to highlight buttons or draw arrows, enhancing the clarity of the instructions provided.