Ingram Micro Holding Corp., a $48 billion distribution company, has confirmed it suffered a ransomware attack linked to the Safepay organization, disrupting its internal systems and affecting order processing and shipping capabilities.

The company's website and online ordering systems have been down since Thursday, causing significant disruptions for partners and customers who rely on its logistics services.

Upon discovering the ransomware, Ingram Micro initiated a full-scale investigation, working closely with cybersecurity experts and law enforcement to address the threat and mitigate the impact.

The company aims to restore affected systems promptly to minimize the disruption for its partners and customers.

However, partners have expressed frustration over the lack of communication from Ingram Micro regarding the status of orders and the ongoing situation.

An unnamed CEO from an SP500 solution provider mentioned they are formulating a 'plan B' to ensure customer commitments are met amid the shipping delays caused by the attack.

As a major player in the global technology supply chain, Ingram Micro serves as a vital link between technology vendors and business customers, making the impact of this attack particularly concerning.

The incident raises concerns not only about the duration of the disruption but also about potential data exfiltration and the identity of the ransomware group responsible.

This attack serves as a stark reminder of the persistent cyber threats faced by organizations, regardless of their level of preparedness.

Louissaint emphasized the importance of having diversified sourcing to mitigate severe impacts on business during such incidents.

James Rocker, a partner with Ingram Micro, expressed confidence in the company's handling of the situation while highlighting the need for transparency and cybersecurity preparedness.

The ongoing situation highlights the evolving threat of ransomware to global commerce, with the industry closely monitoring Ingram Micro's recovery efforts.