Australian Government Confronts Singtel and Optus CEOs Over Deadly Network Outage
September 26, 2025
Meanwhile, Yuen Kuan Moon is currently in New York speaking at the United Nations General Assembly about Australia's social media regulations, highlighting her active engagement in global issues.
This tragic incident has heightened government concern over the impact of telecommunications failures on public safety and the urgent need for more resilient infrastructure.
The incident has brought significant attention to the critical importance of robust emergency networks and the potential consequences of their failure.
In response, the Australian government is seeking answers and discussing measures to prevent similar outages in the future, especially in critical emergency services.
Optus CEO Stephen Rue confirmed that the outage was caused by a technical failure, prompting questions about the company's infrastructure.
Singtel has expressed its commitment to cooperate fully with Australian authorities to address the issue and prevent recurrence.
The outage lasted 13 hours and affected regions including South Australia, the Northern Territory, and Western Australia, leading to three deaths when emergency calls went unanswered.
Yuen Kuan Moon will join the meeting as a member of the Optus board, supporting management during this crisis and emphasizing Singtel's commitment to accountability.
The CEOs of Singtel and Optus will meet with the Australian government to discuss the outage, which has raised concerns about network reliability and accountability.
The upcoming meeting aims to clarify Singtel's role in the outage and explore strategies to improve network reliability and safety.
Communications Minister Anika Wells has scheduled a meeting with Singtel CEO Yuen Kuan Moon and Optus CEO Stephen Rue for Monday to address the recent network outage in Australia.
Summary based on 2 sources
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Sources

news.com.au — Australia’s leading news site for latest headlines • Sep 26, 2025
Optus, Singtel chiefs to meet minister
Australian Financial Review • Sep 25, 2025
Optus outage: Singtel CEO summoned after deaths during network failure