Singapore Demands Meta Enhance Anti-Scam Measures Amid Facebook Impersonation Scams Surge

September 3, 2025
Singapore Demands Meta Enhance Anti-Scam Measures Amid Facebook Impersonation Scams Surge
  • Singapore has mandated Meta Platforms Inc. to strengthen anti-scam measures on Facebook under the new Online Criminal Harms Act, which was enacted in February 2024, following a surge in impersonation scams.

  • Impersonation scams in Singapore almost tripled in the first half of 2025, with over 1,760 cases and a financial loss of S$126.5 million, primarily on Facebook.

  • Facebook has been identified as the main platform used by scammers, with a 200% increase in impersonation schemes in 2025, prompting regulatory action.

  • Effective September 1, 2025, TikTok was designated as a 'online service' requiring compliance with anti-scam and cybercrime measures by February 28, 2026, including adherence to the Online Communication Services Code of Practice.

  • This move makes TikTok subject to Singapore’s new regulations, emphasizing the need for platforms to implement stronger safeguards against scams and misinformation.

  • Singapore’s enforcement efforts include international cooperation, such as Operation FRONTIER+, which froze over 32,000 bank accounts and recovered S$26 million between May and June 2025.

  • While Facebook has introduced some security features after criticism, the government has criticized Meta for resisting more robust measures like user verification with government IDs, deeming current efforts insufficient.

  • Despite some improvements, Facebook’s anti-scam safeguards remain weak, especially on Facebook Marketplace, which was rated the least secure among six platforms in 2024.

  • Over a third of all reported e-commerce scams in Singapore in 2024 involved Facebook, highlighting its role in the scam epidemic and the need for stricter safeguards.

  • In the first half of 2025, Singapore saw a 26% decrease in scam cases and a 13% drop in total losses, totaling S$456 million, aided by tools like AI detection and the ScamShield app.

  • Law enforcement charged over 500 scammers and money mules in the first half of 2025, with adult offenders facing at least six months in prison.

  • Singapore’s high median wealth, widespread internet use, and public trust make it a prime target for scammers, especially those impersonating government officials.

Summary based on 12 sources


Get a daily email with more Tech stories

More Stories