Tech Mahindra Recognized by WEF for AI Innovations in Global South, Achieving 92% Accuracy in Multilingual Services

January 19, 2026
Tech Mahindra Recognized by WEF for AI Innovations in Global South, Achieving 92% Accuracy in Multilingual Services
  • Tech Mahindra has been named a Meaningful, Intelligent, Novel Deployable Solutions (MINDS) organisation by the World Economic Forum in collaboration with Accenture for real-world AI adoption.

  • A global report analyzing hundreds of cases across 30+ countries and over 20 industries highlights patterns like integrating AI into strategic decision-making, redesigning work for human-AI collaboration, strengthening data foundations, modernizing tech platforms, and enforcing responsible governance.

  • The recognition emphasizes Tech Mahindra’s work in the social and public good space, including scaling multilingual large language models that handle 3.8 million monthly queries with 92% accuracy to enable inclusive digital services in the Global South.

  • The announcement includes links to Tech Mahindra’s website and social channels, with the original press release publicly available on PR Newswire.

  • CEO Mohit Joshi notes the company’s multilingual AI model achieves 92% conversational accuracy and handles millions of monthly interactions while prioritizing data residency and national priorities.

  • Mohit Joshi states that multilingual AI is transforming access to critical services by removing language barriers and reaching users in multiple languages.

  • Joshi emphasizes that the multilingual AI supports Hindi, Bahasa, and regional dialects with high accuracy, while maintaining data residency and alignment with national priorities.

  • The release invites potential partnerships under Tech Mahindra’s Scale at Speed program and directs readers to the company website for more information.

  • Tech Mahindra’s approach focuses on sovereign, multilingual AI to preserve local voices and expand access to knowledge, with particular emphasis on Hindi, Bahasa, and regional dialects.

  • Souvenir AI aims to advance linguistic and digital equity by preserving local voices, expanding knowledge access, and enabling inclusive digital participation.

  • The company’s sovereign, multilingual AI models are designed to support Hindi, Bahasa, and regional dialects to preserve local voices and improve knowledge access.

  • Other organisations highlighted in the MINDS cohort include AMD and Synopsys, EXL Services, and KPMG & SAP in IT; ICBC in financial services; Hitachi Rail, Fujitsu, Lenovo, and Cambridge Industries in engineering, construction and infrastructure.

Summary based on 9 sources


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