AI Integration Soars in Tech and Finance, Yet Faces Hurdles in Retail and Healthcare
January 25, 2026
Gains in AI use in Q4 were uneven: finance and professional services led growth, retail showed no quarterly improvement, and manufacturing rose modestly.
Organizational AI adoption remained steady, with about 38% of organizations having integrated AI for productivity in Q4, 41% not implementing, and 21% unsure.
AI adoption is strongest in technology, finance, and education, where about six in ten tech workers use AI regularly and roughly three in ten use it daily; finance professionals also report daily AI use for tasks like document synthesis and administration.
Public sentiment on AI-driven job displacement is cautious but not alarmist, with Gallup finding few workers expect their jobs to be eliminated in the next five years, though concern has ticked up since 2023.
A practical on-the-ground example shows AI’s utility: a Home Depot store associate uses an AI assistant on his phone about hourly to answer product questions he doesn’t fully know.
The article draws on Gallup surveys conducted late October to mid-November 2025, with margins of error at about plus or minus one percentage point.
There are human-centric counterpoints, such as Rev. Michael Bingham, who argues that human connection in caregiving cannot be replaced by machines.
Overall, the data show modest quarterly gains in frequent AI use but flat broader adoption, highlighting stronger use in knowledge-based and remote-capable roles and the need for clear, role-specific AI use cases to drive wider adoption.
Ethical and practical considerations persist: some professionals prefer human judgment for nuanced tasks, and AI penetration varies by sector, being lower in retail, healthcare, and manufacturing.
The trajectory across 2025 shows evolving adoption rates, indicating momentum but also ongoing disparities in AI integration across jobs and industries.
Individual voices, such as Gene Walinski and Joyce Hatzidakis, illustrate real-world experiences with AI tools, while experts like Sam Manning describe varying impacts across worker groups.
The piece notes sponsor posts and AI services while centering the core Gallup finding on AI usage among workers.
Summary based on 20 sources
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Sources

AP News • Jan 25, 2026
AI use at work has increased, Gallup poll finds | AP News
Gallup • Jan 25, 2026
Frequent Use of AI in the Workplace Continued to Rise in Q4
The Seattle Times • Jan 25, 2026
How Americans are using AI at work, according to a new Gallup poll
Economic Times • Jan 25, 2026
How Americans are using AI at work, according to a new Gallup poll