WiseTech Global plans to cut about 2,000 jobs over the next two years, representing roughly 29% of its global workforce of about 7,000 across 40 countries, as it embeds AI into its software and internal operations.

Job cuts will hit product development and customer service hardest, with some teams facing reductions of up to 50%, and will include the recently acquired US platform e2open.

The overhaul comes amid a broader wave of AI-enabled redundancies in tech, following large-scale layoffs such as Amazon’s recent 16,000 cuts.

WiseTech’s shares jumped on the news and stronger-than-expected results, rising as much as about 10.7% to the high $40s in Australian dollars before moderating.

In early trading, shares reached around A$46.01, with a notable intraday gain after the earnings update.

Analysts frame AI disruption as an ongoing trend affecting labor markets, corporate strategy, and the broader economy rather than a one-off event.

Management says the restructuring is part of a long-term shift toward higher-margin recurring revenue and a high-performance culture, using AI to boost output in both customer software and internal operations.

CEO Zubin Appoo positions AI as central to WiseTech’s response to the current business environment.

The article from The DCN, reported on February 25, 2026, by Caroline Tung, notes the paywall for some content.

WiseTech argues AI will not shrink demand for CargoWise, suggesting AI increases the value of trusted, regulated systems within workflows.

Despite the restructuring and AI focus, WiseTech reaffirmed its full-year outlook after reporting its first-half results.

There could be new AI-management and oversight roles later, with wage dynamics likely shifting toward higher demand for AI specialists.