InstaLily appoints a head of distribution to streamline operations and partnerships, with a platform designed to integrate into existing ERP/CRM ecosystems without disruptive changes.

AI is increasingly viewed as a long-term business capability requiring governance, adoption strategies, and measurable outcomes, not just a single tech project.

Arena Connect automates data movement across ERP, MES, Jira, Slack, and more, with AI enhancements to improve supply chain resiliency and time-to-market.

Target is advancing its AI-driven strategy by focusing on integrating AI with frontline experiences and core decision-making, ensuring it complements Target’s existing strengths rather than forming a separate AI playbook.

The retailer is deploying generative AI tools, including Trend Brain for forecasting styles and materials and a holiday-season gift-picking conversational feature, as part of its AI toolkit.

Industry leaders caution that AI without good design can confuse users, while design without AI can underdeliver, advocating for integrated governance of AI and UX to elevate experiences.

Chandhu Nair, coming from Lowe’s where he led Stores, Data, AI and Innovation, steps in to bring extensive retail and tech leadership to Target, reporting to the EVP for information and product.

Infor appoints Yuka Kanemitsu as president in Japan to accelerate regional growth and leverage AI and cloud solutions amid labor shortages and supply chain challenges.

UX is central to shaping both visible experiences and underlying systems, with a call for radical collaboration among product, technology, data, business, and UX teams.

Purvi Shah promotes a radical collaboration approach where cross-functional teams work with customers from the outset to co-create solutions.

Shah’s expanded role embeds UX across product, tech, data, and business groups to ensure AI-driven systems deliver easy, inspiring, and valuable experiences.

The UK POS landscape is evolving as AI and real-time data transform point-of-sale into a central business tool, with high mobile wallet adoption and policy changes enabling more valuable contactless payments.