Slack Unveils AI-Powered Productivity Tools for Enterprise Grid
February 14, 2024
Slack, now under Salesforce, has launched AI-powered productivity tools designed for enterprise customers.
The new features include AI-driven search, channel recaps, and thread summaries to enhance information retrieval and discussion efficiency.
These AI tools are currently an extra paid feature for Enterprise Grid clients, with expansion plans for a broader user base soon.
While pricing remains undisclosed, early usage reports a significant time-saving benefit of 97 minutes per week on average.
Future developments will focus on personalized summaries, better third-party app integration, and a Salesforce AI assistant tie-in.
Slack assures that the AI is based on in-house trained Large Language Models (LLMs), prioritizing user data privacy.
CEO Denise Dresser touts the AI advancements as a means for customers to leverage collective knowledge and foster innovation.
Interested customers can apply to use the new AI features through a contact form provided by Slack.
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