On August 16, 2024, users began reporting elevated error rates for ChatGPT and the Platform API, indicating a widespread issue.

OpenAI acknowledged the problem at 11:53 PDT on the same day, confirming the significant impact on users.

Following the acknowledgment, engineers implemented measures to mitigate the errors and started monitoring the situation after about thirty minutes.

By 12:28 p.m. PT, OpenAI successfully resolved the partial outage affecting its systems, including ChatGPT.

As a result of the resolution, all ChatGPT systems are currently operational, restoring normal service to users.