Shopify Revolutionizes E-Commerce with AI Store Builder and Global Expansion
May 21, 2025
The upgraded Sidekick also supports 20 languages and can analyze sales data, helping merchants identify issues and optimize their inventory management.
Announced on May 21, 2025, this feature allows for rapid generation of store layouts with text and images, significantly reducing the time and resources typically required for website design.
Vanessa Lee, Shopify's Vice President of Product, highlighted that the tool simplifies the setup process by asking open-ended questions, aligning better with merchants' visions and eliminating the need for coding skills.
These updates are part of CEO Tobi Lutke's vision for AI to be a 'fundamental expectation' at Shopify, influencing various aspects of product development and operational efficiency.
In addition to the AI Store Builder, Shopify is launching a Knowledge Base App to assist merchants with agentic AI assistants, enhancing customer interactions through generated FAQs.
The Sidekick tool, Shopify's AI-powered consultant, has been upgraded to include voice chat and screen sharing capabilities, providing more interactive support for merchants.
Shopify has also redesigned its point-of-sale (POS) app, improving user experience with smoother navigation and a new 'ship and carry out' feature for enhanced efficiency.
With Shopify Payments expanding its reach to Mexico and 15 new European markets, merchants can now sell from multiple entities within a single store, streamlining global operations.
These new tools are designed to lower the cost of running e-commerce stores, particularly important amid ongoing economic pressures.
Shopify's investment in AI reflects a broader trend of businesses leveraging automation to enhance operations and improve customer experiences.
As the global e-commerce sector continues to grow, Shopify's innovative features position it at the forefront of technological advancements in the industry.
Shopify has unveiled an innovative AI-powered tool called the 'AI Store Builder', enabling merchants to create online stores simply by entering descriptive keywords.
Summary based on 14 sources
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Sources

TechCrunch • May 21, 2025
Shopify launches an AI-powered store builder as part of its latest update
PYMNTS.com • May 21, 2025
Shopify Debuts AI-Powered Store Builder for Merchants
