The myDW platform provides Managed Service Providers (MSPs) with tools for proactive monitoring, including actionable alerts, reports, and incident management features.

The service supports seamless scalability from managing a single system to an unlimited number, accessible via web browsers and mobile apps with single sign-on.

System owners can use myDW to proactively monitor their surveillance systems, ensuring optimal performance and reducing maintenance issues.

Cybersecurity is prioritized through multi-factor authentication and comprehensive health management that monitors critical functions 24/7.

Digital Watchdog has launched myDW, a cloud-based health monitoring platform designed to enhance surveillance system performance and minimize maintenance downtime.

DW emphasizes transitioning dealer relationships into Managed Service Provider roles via myDW, fostering proactive system management and better end-user support.

Key features of myDW include real-time alerts, automated incident management, video sharing, and detailed system health reports to streamline operations.

The platform enables quick sharing of incident video clips, improving communication with colleagues and law enforcement.

Reflecting the industry’s shift toward cloud technology, myDW aims to improve efficiency and reduce downtime for surveillance systems.

Founded in 1987, Digital Watchdog has a long-standing reputation in the surveillance industry, offering products like cameras and perimeter protection while complying with NDAA/TAA regulations.

Digital Watchdog operates manufacturing facilities in Korea and offices in California and Florida, with a focus on cybersecurity and system health management.

The launch of myDW marks a significant advancement in Digital Watchdog’s cloud-centric surveillance solutions, aligning with industry trends for integrated technology.