Unifi Smart Home is expanding under Telekom Malaysia’s Unifi UniVerse to deliver integrated home connectivity, security, and automation across Malaysia.

TM aims to grow Unifi Smart Home adoption among over three million households, increase active connected devices, and pilot small-business programs, with enterprise-grade solutions through TM One to complement household offerings.

Security and data sovereignty are priorities: data and footage are encrypted, hosted on TM’s local Cloud Alpha Edge, and stored on a locally hosted platform to ensure privacy and jurisdictional control.

The product focuses on practical use cases like home security and family safety, featuring human detection, motion alerts, and remote monitoring for real-world family needs.

AI and 5G underpin the platform, enabling smarter alerts, automated recommendations, improved motion detection, and high-definition real-time video as connectivity expands.

To address adoption barriers, Unifi offers tiered pricing from RM15/month, bundles with broadband, a lifetime device warranty, and strong data governance to reassure users on privacy.

Unifi Home Shield provides a hassle-free, fully managed security and monitoring service with a dedicated app, simple onboarding, nationwide installer training, lifetime warranty, 24/7 support, and cloud storage.

Pricing and bundles are designed to enable broad access to the full smart home experience, with broadband options from 100Mbps to 2Gbps and sometimes no extra cost for smart home features.

The initiative aligns with Malaysia’s national digital agenda and the Malaysia Smart City Framework, viewing smart homes as an entry point to broader digital adoption and improved public service integration.