Oppo Find X9 Ultra users report a pink or magenta tint appearing on white objects in videos, most noticeable on the main and ultra-wide lenses and affecting several camera modes.

The issue is software-driven, with multiple users on Chinese social platforms noting white objects turn pink during video recording.

Camera-tuning bugs like this are not unusual for new flagships that rely heavily on computational photography, and the timing ahead of updates highlights ongoing post-launch software stabilization challenges.

Oppo has moved quickly to respond, with customer support telling affected users an OTA update is forthcoming, though there has not yet been a broad public statement.

The piece places the problem in a broader context of color calibration challenges in devices using aggressive AI-based imaging, framing the OTA update as a test of Oppo’s ability to preserve market position.

Reports circulated during the May Day holiday on Chinese social platforms, signaling rapid spread of the issue after launch.

Affected units aren’t eligible for standard returns or hardware exchanges since the issue is software-driven, though some users have seen optimization alerts intended to stabilize wide-angle performance.

The tint most prominently affects main and ultra-wide lenses, can occur under certain lighting or with 2x zoom; telephoto switching may reduce distortion, but restarts don’t fix it, pointing to an algorithmic processing bug rather than a faulty sensor.

Launched April 21, 2026 at a premium price with Hasselblad branding, the Find X9 Ultra now faces scrutiny over this defect as an OTA update looms, potentially impacting brand image and consumer confidence.

Oppo has acknowledged a systemic software issue, with engineers identifying the root cause and planning an OTA update to stabilize color calibration, slated to roll out later in May.

The company reiterates the bug is software-based and a fix is expected via OTA later this month after internal confirmation.

The issue is notable given the Find X9 Ultra’s camera-focused marketing and Hasselblad partnership, raising concerns about early-stage software quality in a flagship.