The government positions telemedicine as a key tool to overcome distance and access barriers, especially for rural, remote, and underserved populations, and as a complement to the public health system under Universal Health Coverage.

This milestone expands both primary and specialist care access, reduces patient travel, and advances Universal Health Coverage through indigenous digital health ecosystems.

Officials frame telemedicine as a routine part of public healthcare that complements physical facilities rather than replacing them.

Today’s reach includes tens of thousands of Ayushman Arogya Mandir spokes, thousands of medical hubs and online OPDs, and hundreds of thousands of healthcare providers, with services offered in multiple languages and handling hundreds of thousands of consultations daily.

The platform has recorded its highest single-day total at over 630,000 consultations.

On average, the service facilitates roughly 250,000 to 300,000 consultations daily across 15 languages.

An AI-powered Clinical Decision Support System has been integrated to improve decision-making, consistency, and efficiency, earning a Gold Award at the National Awards for e-Governance 2026.

This AI-CDSS upgrade strengthens clinical decision-making quality and standardization across the platform.

eSanjeevani has been integrated with ERSS-112 to link emergency services with remote medical expertise for faster coordinated care.

eSanjeevani is a Made-in-India digital health platform developed by C-DAC, with Mohali as a key engineering hub and ongoing government guidance to scale population-wide delivery.

Specialist OPD consultations are expanding to premier government institutions, including AIIMS Jodhpur, AIIMS Jammu, and AIIMS Patna, with plans to extend to other AIIMS, JIPMER, and PGIMER Chandigarh.

eSanjeevani has surpassed 50 crore teleconsultations across all states and union territories as of mid-September 2026, underscoring wide adoption.