Wavetec Launches Versatile F-25 Kiosks with AI Integration for Banking, Healthcare, and Retail
October 13, 2026
Accessibility and compliance are a priority, aligning with ADA, AODA, and EU European Accessibility Act standards, featuring components such as a headphone jack and tactile controls.
Nexia integration adds features like Nexia Vision for customer recognition, Nexia Avatar for voice guidance, data feeding into Spectra 2.0 for forecasting, and Nexia Consultant for staffing and service-level recommendations.
Wavetec unveils the F-25 Kiosk family, offered in a 12-inch F-25 and a 19-inch F-25 Plus, built for accessibility, AI readiness, and seamless integration with the Nexia AI suite.
The kiosks support diverse use cases across banking, government, healthcare, telecom, and retail, with real-world deployments including Ontario DriveTest, DMV networks, hospital self check-in, and integrated payment options.
Two form factors include built-in accessibility features and support for voice and facial recognition, dual printers, and multiple identity verification methods suitable for high-volume enterprise environments.
The F-25 runs Windows 11 Pro on an Intel Core platform to enable enterprise management, security, and updates, with multi-touch support up to 10 points.
Designed to support diverse customer journeys—online booking, virtual queues, mobile apps, and in-person interactions—while unifying experiences across channels.
Wavetec brings decades of experience since 1986, with more than 30,000 installations in 80+ countries and certifications including ISO 27001 and SOC 2 Type II security.
Hardware options include optional 1D/2D barcode or QR readers, fingerprint scanner, EMV card reader, facial recognition with liveness detection, and a four-microphone array on the F-25 Plus for AI-powered voice interactions.
The F-25 and F-25 Plus are now available worldwide, with details at wavetec.com and nexia.wavetec.com.
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