Wavetec Launches Versatile F-25 Kiosks with AI Integration for Banking, Healthcare, and Retail

October 13, 2026
Wavetec Launches Versatile F-25 Kiosks with AI Integration for Banking, Healthcare, and Retail
  • Accessibility and compliance are a priority, aligning with ADA, AODA, and EU European Accessibility Act standards, featuring components such as a headphone jack and tactile controls.

  • Nexia integration adds features like Nexia Vision for customer recognition, Nexia Avatar for voice guidance, data feeding into Spectra 2.0 for forecasting, and Nexia Consultant for staffing and service-level recommendations.

  • Wavetec unveils the F-25 Kiosk family, offered in a 12-inch F-25 and a 19-inch F-25 Plus, built for accessibility, AI readiness, and seamless integration with the Nexia AI suite.

  • The kiosks support diverse use cases across banking, government, healthcare, telecom, and retail, with real-world deployments including Ontario DriveTest, DMV networks, hospital self check-in, and integrated payment options.

  • Two form factors include built-in accessibility features and support for voice and facial recognition, dual printers, and multiple identity verification methods suitable for high-volume enterprise environments.

  • The F-25 runs Windows 11 Pro on an Intel Core platform to enable enterprise management, security, and updates, with multi-touch support up to 10 points.

  • Designed to support diverse customer journeys—online booking, virtual queues, mobile apps, and in-person interactions—while unifying experiences across channels.

  • Wavetec brings decades of experience since 1986, with more than 30,000 installations in 80+ countries and certifications including ISO 27001 and SOC 2 Type II security.

  • Hardware options include optional 1D/2D barcode or QR readers, fingerprint scanner, EMV card reader, facial recognition with liveness detection, and a four-microphone array on the F-25 Plus for AI-powered voice interactions.

  • The F-25 and F-25 Plus are now available worldwide, with details at wavetec.com and nexia.wavetec.com.

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