Nationwide Rail Communication Fault Sparks Major UK Train Disruptions, Delays, and Cancellations

December 6, 2024
Nationwide Rail Communication Fault Sparks Major UK Train Disruptions, Delays, and Cancellations
  • The disruption, which began on December 6, 2024, has impacted multiple train lines and is expected to continue until around noon.

  • Passengers are advised to check for delays, allow extra travel time, and monitor live departure boards, as trains are starting their journeys later than scheduled.

  • Affected services include the Elizabeth Line, South Western Railway, Gatwick Express, Great Northern, Southern, Southeastern, and Thameslink, with specific routes experiencing cancellations and alterations.

  • Due to the fault, drivers were required to manually log into the national radio network, a process that typically occurs automatically, leading to further delays.

  • National Rail has confirmed a nationwide fault affecting the communication system used by train drivers and signallers, leading to significant disruptions across the UK rail network.

  • The issue was traced to a failed network card that was replaced and fixed by 1 PM on December 5, 2024.

  • Transport for London reported minor delays as engineers performed emergency repairs, further compounding the travel disruptions.

  • London Underground and Overground lines also experienced closures and delays on the same day, adding to the overall impact on commuters.

  • In response to the communication fault, Network Rail is utilizing a manual back-up system to mitigate the impact, which has caused minor delays.

  • Commuters are advised to seek alternative travel options, such as booking taxis, due to the ongoing delays and cancellations.

  • Passengers who experience delays of 15-29 minutes are entitled to a quarter of their single ticket price or 12.5% of their return ticket price, while those facing cancellations can return their tickets for a full refund.

  • Despite the GSM-R system's enhancements for communication, issues such as interference from mobile networks and environmental factors have been identified as potential causes of delays.

Summary based on 12 sources


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